Our Frequently Asked Questions

This page provides help with the most commonly asked questions.

If you can’t find the answer to your question, please contact your local main branch and our customer services team will be able to assist you.

General Information
Account Information
Drinks Dispense
Technical Information
Certification & Warranties
How old do I have to be to purchase a gas cylinder/s?

You need to be at least 18 years old to purchase any of our cylinders. Please bring ID when purchasing your first cylinder.

Can you fill my own cylinders?

It is now against the law to fill any cylinders that are not our own due to the lack of records for cylinder testing, age or previous contents of the cylinder.

Cylinders must be returned to the rightful owner upon full usage of the contents.


Find Your Nearest Branch

To open an account or to find out how we can help your business, search for your nearest main branch below.

Once you have set up an account with us, we have many regional collection points where you can pick our cylinders up from.

Find your local branch

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